Privacy policy

Last updated: 13th May 2025

Stage Health is committed to protecting your privacy. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, store and disclose your personal information.

1. What information we collect

We may collect the following types of personal information:

  • Name, email address, phone number

  • Date of birth and gender

  • Health-related information you provide (e.g. through forms or questionnaires)

  • Website usage data (e.g. via cookies and analytics tools)

2. How we collect your information

We collect personal information in a few ways:

  • Directly from you (e.g. when you submit a form, send an email, or book a consultation)

  • Automatically through our website (e.g. IP address, browser type, pages visited)

3. Why we collect your information

We collect your personal information to:

  • Provide our services and communicate with you

  • Improve our website and services

  • Understand your needs and tailor our content or recommendations

  • Comply with legal obligations

4. Disclosure of your information

We may share your information with:

  • Our team members and service providers who help us deliver our services

  • Medical professionals, with your consent

  • Regulatory bodies or legal authorities when required by law

We will never sell your personal information.

5. Storage and security

We store your personal information securely using third-party services that comply with Australian privacy and security standards. We take reasonable steps to protect your information from misuse, loss and unauthorised access. This information is kept privately and is not displayed anywhere public.
We abide by the Medical Board of Australia ‘Social Media Policy’ available from Australian Health Practitioner Regulation Agency - Social media: How to meet your obligations under the National Law

6. Access and correction

You have the right to access the personal information we hold about you and to request corrections if it's inaccurate. Please contact us using the details below.

7. Website cookies and analytics

We use cookies and tools such as Google Analytics to understand how visitors use our website. You can disable cookies through your browser settings, though some site features may not function properly.

8. Contact us

If you have any questions or concerns about your privacy, or if you’d like to access or correct your information, please contact:

Stage Health
Email: hello@stagehealth.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au